Wait for the prompt and then dial the phone number that will receive calls, followed by #. All compatible devices on your extension will ring simultaneously. Flip a call from your IP phone to the mobile app by dialing *44 on the IP phone. If you are using the Ooma Mobile app, dial *41 followed by the parking spot number and the “handset” icon.Ĭall Flip allows you to seamlessly transfer calls between your extension’s devices. For example, dial *411002# to retrieve the call parked in spot 1002.
For example, dial *411002 to park a call in spot 1002. Dial *41, followed by the parking spot number and the # key.You can park a call by following these instructions: A parked call can be retrieved from any device supported by Ooma Office. Call ParkĬall Park will “park” a call in a designated parking spot. If they do not wish to take the call or if there is no answer, press the Resume softkey to connect with the caller again. If they wish to take the call, press the Tran softkey again. Attended transferĮnter the extension or number that you wish to transfer to, and then hit the #send button and wait until the second party answers. Press the TRAN button or Tran softkey again. Semi-attended transferĮnter the extension or number that you wish to transfer to, and then hit the #send button and wait until you hear a ring-back tone. Press the TRAN button or Tran softkey during a call to place the call on hold.Įnter the extension or number that you wish to transfer to, and then hit the TRAN button or softkey again. When the second party picks up, press the Conf softkey again to join the calls together. Press the Conf softkey to place the active call on hold.Įnter the second number that you wish to call and press Send. If there are multiple calls on hold, use the up and down navigation buttons to select the desired call and then press the Resume softkey. Press the Resume softkey to resume the call. Press the Hold softkey during a call to place a call on hold. Press the X key again to unmute the call. The mute status will be indicated on the phone LCD. If you are using the speakerphone, you can press the speakerphone key to end a call. Ending callsĮither hang up the handset or press the EndCall softkey. Press the Reject softkey while the phone is ringing. Pick up the handset or press the speakerphone key while the phone is ringing.
Select the desired number, and then press the Send softkey or the speakerphone key. Press the History softkey to bring up a list of recently dialed numbers. If you would like to use the speakerphone, press the speakerphone key while the handset is still on the hook and then enter the number. Pick up the handset and enter the phone number or extension you would like to dial.
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